Technology
JSP, Servlets, Struts, EJB, WebLogic, Docucorp, Oracle 9i, LDAP
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Solution
KMG deployed a team in its Offshore support Center to provide cost-effective maintenance support to its client.
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Project Description
The client wanted to maintain Policy Management System. It was a J2EE application that allowed agents to qualify, rate, quote, bind and deliver policy documents virtually in minutes.
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Architecture
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Major Issues/Challenges
For the support and maintenance, knowledge of the system was a primary requirement and response time was also critical to resolve various end-user issues. |
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