Technology
Oracle 9i, Solaris, RMAN, TKPROF, TOAD and other DB utility tools
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Solution
KMG deployed DBA support team for the smooth functioning of the client’s applications. KMG ensured proper shift arrangements with smooth handing-over/taking-over procedures, escalation mechanisms to ensure fool proof DBA operation.
KMG maintained multiple redundant locations for DBA operation so that if one office failed to provide service, the other office could take over causing minimal disruption to the client’s work.
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Project Description
The client wanted a DBA support on a 24 x 7 basis for the various insurance applications which were running for the various clients.
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Major Issues / Challenges
The major challenge was to provide support on a 24x7 basis.
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DBA Support